Contact email@example.com with your Minecraft username and transaction ID for help. The usual response time is 5 to 7 days.
On the Herobrine server, a dot may have been added to your name. When asked to enter your Minecraft name in this shop, enter your Minecraft name normally without any dot.
Tip: You can send a chat message on the server to see if your name is displayed with a dot in the chat.
Herobrine supports three different account types. When asked to select an account type in this shop, make sure to select the type you play with on Herobrine.
1. Herobrine Account
Select this if you have a registered Herobrine account and your name ends with a dot like "Alex." on the server.
2. Java Account
Select this if you have a Minecraft Java account and your name is without any dot like "Alex" on the server.
3. Bedrock Account
Select this if you have a Minecraft Bedrock account and your name begins with a dot like ".Alex" on the server.